June 6

How Do You Reboot MyLink? Resetting the Chevy Equinox Radio

mylink screen
Image via Flickr by Dale Earnhardt Chevrolet

Chevy MyLink is an optional feature in the Chevy Equinox. It is typically available with a 7- or 8-inch color touch screen in the instrument panel. Chevy MyLink works seamlessly with your Equinox’s radio. It can allow you to access SiriusXM radio directly through your car or connect to other radio apps through compatible smartphones.

If your vehicle is equipped with Chevy MyLink, you’ll find that you have a wealth of features and functionality at your fingertips. If your MyLink isn’t working properly, you’ll typically find that it’s quick and easy to troubleshoot the problem and restore your system to an efficient state. Follow these steps to resolve common issues with your Chevy MyLink system.



What is Chevy MyLink?

Chevy MyLink is a handy built-in technology that helps you enhance your entertainment, navigation, and other technology features in your Chevy vehicle while you’re on the road. To enjoy the full functionality of Chevy MyLink, you need to have compatible Bluetooth, a compatible smartphone, and USB connectivity for select devices. MyLink works differently on different models, but most of its features are the same.

With Chevy MyLink, you can enjoy:

  • SiriusXM radio (with the All Access package) for commercial-free music, news, comedy, talk radio, sports, and weather.
  • Sirius XM Travel Link for real-time traffic, gas prices, travel speeds, and weather reports to streamline your travel.
  • Pandora internet radio via a compatible smartphone for access to your personalized radio station.
  • Stitcher podcasts and radio shows through a compatible smartphone with the appropriate app.
  • Siri Eyes Free with a compatible iPhone, which allows you to compose messages hands-free while you drive.
  • Text message alerts and optional preset replies.
  • Audiobooks and music downloaded directly to MyLink.
  • Turn-by-turn navigation.
  • 4G LTE Wi-Fi hotspot connection.

Chevy MyLink also offers a full suite of Teen Driver technology features. These give you added control over how your teen driver is handling the vehicle. Teen Driver technology monitors the use of safety features like Forward Automatic Braking and Forward Collision Alert and provides a detailed report card, so you can see how your teen behaves behind the wheel. This MyLink technology can also:

  • Provide visible and audible warnings when the vehicle goes over a predetermined speed.
  • Limit music volume.
  • Mute the music when occupants aren’t wearing seat belts in the front seat.

Chevy MyLink is a helpful inclusion on any vehicle, taking your car’s technology and smartphone compatibility to a new level. If you’re having trouble accessing the full functionality of this feature, read on to learn how to troubleshoot and reboot the system.

Troubleshooting Chevy MyLink

If your Chevy MyLink isn’t interacting properly with your smartphone, there are several steps that you can take to try and resolve the issue before you progress to rebooting the system. First, go through this quick checklist to make sure your phone is prepared to pair with MyLink:

  • Make sure your phone’s software is up-to-date. Install any available upgrades for the operating system.
  • Check to see if your phone is paired to another Bluetooth device. Some phones will pair with only one device at a time, so you will need to disconnect your smartphone from the previous device to connect it to Chevy MyLink.
  • Make sure Bluetooth is enabled on your smartphone.
  • Locate your smartphone and ensure that it’s inside the car and located as close as possible to the MyLink system to facilitate easier pairing.
  • Charge your smartphone. If the battery is low, this can interfere with proper pairing.

If you’ve completed these steps and your phone still isn’t pairing properly with Chevy MyLink, open the door of your vehicle for a few seconds and close it again. This often prompts the vehicle to pair with associated devices.

Re-pairing Your Devices With Chevy MyLink

The next step, if you’re still having trouble, is to prepare to re-pair your smartphone and Chevy MyLink from the beginning. Delete your Chevy MyLink pairing from your smartphone and delete the smartphone from the list of paired devices on the infotainment display in your vehicle. Leave the devices unpaired for a few hours, then attempt to re-pair them by following these steps:

  • Select the “Phone” button from your Chevy MyLink home screen.
  • Press the “Pair Device” option in Chevy MyLink.
  • Open your phone’s Bluetooth menu and select “Chevy MyLink” from the available options.
  • Wait for a pin number to appear on your smartphone screen.
  • Enter the pin number from your smartphone on the MyLink screen.

This should reset your Bluetooth pairing and solve most problems with Chevy MyLink. However, if the system still isn’t behaving properly, you can proceed to the next section and reset the entire system.

How to Reset Chevy MyLink

If the previous methods of troubleshooting your Chevy MyLink don’t work, you can reset the system entirely. This will bring your Chevy MyLink system back to a like-new state. 

If your infotainment system is still responding to your commands, the first type of reset that you should attempt is a basic factory reset. This deletes all your previous settings and clears stored data, which may be the cause of your difficulties. To perform a factory reset on Chevy MyLink:

  • Select the “Settings” icon from the Home menu.
  • Scroll down to “Return to Factory Settings” and select this option.
  • Choose from the available options to “Restore Vehicle Settings,” “Clear All Private Data,” or “Restore Radio Settings,” depending on the type of issue that you’re having. You may need to progress through multiple options here to resolve your issues fully.

To reset your Chevy MyLink system entirely, hold down the Home and Fast Forward buttons simultaneously for 10 seconds. This should reboot the system and resolve any problems that you’re having. This type of reset is the ideal solution if your infotainment screen is frozen, the system isn’t responding properly to cues, or you can’t get your devices to pair despite trying the tactics listed in the previous section.

If the previous actions haven’t resolved your issues, take your Chevy Equinox in to a licensed dealership to have it inspected. Contact our Service Center at Huffines Chevrolet Lewisville to make your appointment.


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